WARRANTY / RETURNS


 

BENE Return Policy

Thank you for your purchase from BENE. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.

Policy Details
You can return your item 14 days from the date you received it.
Items that can’t be returned include: Discounted / Sale Items
For all returns, please include the purchased item, along with Proof of purchase and the dustbag. 

Shipping Fees
BENE will always pay for return shipping fees.
please email info@benehandbags.com to access your free shipping label

Restocking Fees
There is a $10 restocking fee which is deducted from your refund.  

Process Details
To return your purchase from BENE, place the item securely in its original packaging, if possible, along with Proof of purchase, and dustbag. Please mail your return to the following address:

BENE Handbags and Scarves LLC

246 Hector Ave.
Metairie, LA 70005
United States

Refunds
After receiving your return and inspecting the condition of your item, BENE will process your return. Please allow at least 7-10 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. BENE will notify you by email when your return has been processed.

Questions?
If you have any questions concerning our return policy, please contact us at info@benehandbags.com

Thank you for shopping with BENE!

I