WARRANTY / RETURNS

BENE  Return Policy

Thank you for your purchase from BENE. We appreciate your business. If you are not completely satisfied with your purchase, we are here to help. Please see the full details below regarding our return policy and process.

Policy Details

You can return your item 14 days from the date you received it.
Items that can’t be returned include: Discounted / Sale Items
For all returns, please include the purchased item, along with Proof of purchase and the dustbag. 

Shipping Fees

Please note that BENE charges a $5 return shipping fee and a 2% restocking fee from your refund for return and shipping restocking.
Please email ciao@benehandbags.com to access your shipping label.

Process Details

To return your purchase from BENE, place the item securely in its original packaging, if possible, along with Proof of purchase, and dustbag. Please mail your return to the following address:

BENE Handbags and Scarves LLC

246 Hector Ave.
Metairie, LA 70005
United States

Refunds

After receiving your return and inspecting the condition of your item, BENE will process your return. Please allow at least 7-10 days to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. BENE will notify you by email when your return has been processed.

International Returns

Returns from outside the US need to be shipped at your own cost. Please note we do not refund taxes or duties on returned items.

Questions?
If you have any questions concerning our return policy, please contact us at ciao@benehandbags.com

Thank you for shopping with BENE!